Emails in SBI PO Descriptive Exam: Format, Tips, and Sample Questions

This year, there is a significant change in the SBI PO Mains exam pattern. The Descriptive Test now includes new topics such as email writing, report writing, situation analysis, and precis writing. The SBI PO Mains Exam 2025 is scheduled for 5 May 2025. Among these new topics, email writing is crucial as it requires a clear format and precise writing. In this article, we will provide a detailed guide on how to tackle the email writing section, offering tips and strategies to help you prepare for the SBI PO Mains 2025 exam.

Emails in SBI PO Descriptive Exam

In the SBI PO 2025 Descriptive Exam, candidates are tested on their English writing skills. This year, SBI has made a new change by adding email writing to this section. Email writing is now an important part of the exam as it is widely used in professional communication. This shows that knowing how to write a clear and well structured email is now just as important as essay or letter writing. Candidates should practice writing emails that are short, to the point, and polite. Understanding the correct format and tone is key to scoring well in this part.

Click here to Download SBI PO Descriptive Paper Sample PDF

Email Writing Format

This is the General Email writing format that the candidates should know. The Emails are formal in nature so the candidates should make sure that use a professional language and the email must be error free.

Subject Line: Clearly state the purpose of the email.

Salutation: Begin with a formal greeting, such as “Dear [Recipient’s Name],” or “To Whom It May Concern,” if the recipient is unknown.

Body:

1. • Introduction: Briefly introduce yourself and the purpose of your email.
   • Main Content: Provide detailed information, ensuring clarity and conciseness.
   • Conclusion: Summarize the key points and state any action required.
   • Closing: End with a polite closing phrase, like “Sincerely,” or “Best regards,” followed by your name and designation.

Sample Email Question for SBI PO Descriptive Exam

This is a sample question that could be asked as an Email writing Question in the upcoming SBI PO Exam 2025. Candidates must go through the sample answer and can get a rough idea of how an Email is written professionally.

Q1. You are a Branch Manager at ABC Bank, and customers are facing issues with their net banking login. Write a formal email to the IT Support Team requesting urgent resolution.
Answer:

Subject: Urgent: Net Banking Login Issues Reported by Customers

Dear IT Support Team,
I hope you are doing well. I am writing to inform you about a critical issue impacting multiple customers regarding their net banking login. Since the morning of March 15, 2025, we have received numerous complaints from customers unable to access their accounts. They are either encountering an “Invalid Credentials” error despite entering correct details or receiving a “Service Unavailable” message. This issue is causing frustration among customers and has significantly increased query volumes at our branch. We kindly request an urgent investigation into the problem and a tentative resolution timeline.

Additionally, if there is a temporary workaround that we can communicate to affected customers, please
provide the necessary details.

Please keep us updated on any progress and confirm once the issue is resolved. Let me know if any further
information is required from our end.

Best regards,
[Your Name] Branch Manager
ABC Bank

SBI PO Exam 2025 Descriptive Paper Exam Pattern

The Descriptive Section of the SBI PO 2025 exam checks how well candidates can write and express their thoughts. It includes tasks such as writing emails, reports, summaries, and analyzing situations. This part of the exam looks at how clearly and logically a candidate can present their ideas. It carries 50 marks and needs to be completed in 30 minutes.