Q1. Who will settle the grievances of customers of banks?
(a) Reserve Bank of India
(b) State Bank of India
(c) Local Courts
(d) Ombudsman
(e) Governor of RBI
Q2. The main function of commercial bank can be segregated into——-
I. payment system.
II. financial intermediation.
III. financial services.
Select the correct answer using the codes given below
(a) All I, II and III
(b) Only I and III
(c) Only I and II
(d) Only II and III
(e) None of the above
Q3. Money laundering normally involved?
(a) placement of funds
(b) layering of funds
(c) integrating of fund
(d) All of the above
(e) None of the above
Q4. Which of the following is the Central Bank of the country?
(a) RBI
(b) SBI
(c) RRB
(d) NABARD
(e) SEBI
Q5. For filing and resolving customer complaints, the Banking Ombudsman?
(a) charges a fee of Rs 500
(b) does not charge any fee
(c) charges a fee of Rs 1500
(d) charges a fee of Rs 1000
(e) None of the above
Q6. Public Sector Banks are required to pay how much percentage of their net bank credit to Priority Sector in advance?
(a) 5%
(b) 7%
(c) 40%
(d) 15%
(e) None of the above
Q7. Which of the following is/are correct about the ‘Operational Risk’ as used in the field of banking?
A. Risk of loss due to inadequate or failed internal process.
B. Risk of loss due to natural calamities.
C. Loss occurred due to non compliance of legal procedures.
(a) Only A
(b) Only B
(c) Only C
(d) All of the above
(e) None of the above
Q8. SBI establishment day is celebrated on __________
(a) 3rd July
(b) 4th July
(c) 1st July
(d) 2nd July
(e) None of the above
Q9. CRISIL is a __________.
(a) Mutual Fund
(b) Credit Rating Agency
(c) Investment Bank
(d) Share Depository
(e) None of the above
Q10. Who amongst the following is the author of the book (released recently) “India and Global Financial Crisis : Managing Money and finance”?
(a) Dr. Bimal Jalan
(b) Dr. C. Rangarajan
(c) Dr. Manmohan Singh
(d) Dr. Y. V. Reddy
(e) None of the above
Q11. Which of the following products launched by most of the banks help farmers in getting instant credit for various agricultural purposes?
(a) Kisan Credit Card
(b) Personal Loan
(c) Business Loan
(d) Only (a) and (b)
(e) None of the above
Q12. Which of the following policies of the financial sectors is basically designed to transferring local financial assets into foreign financial asset freely and at market determined exchange rates?
(a) Capital Accounts Convertibility
(b) Financial Deficit Management
(c) Minimum Support Price
(d) All of the above
(e) None of the above
Q13. A customer wishes to purchase some US dollars in India. He/she should go to?
(a) Public Debt Division of the RBI only
(b) American Express Bank only
(c) RBI or any branch of a bank which is authorised for such business
(d) Only (b) and (c)
(e) None of the above
Q14. Which of the following products of a bank is specifically designed to provide financial help to children in their higher studies in India or in a foreign nation?
(a) Personal Loan
(b) Corporate Loan
(c) Educational Loan
(d) Mortgage Loan
(e) None of the above
Q15. A Bank/Financial Organisation these days relies heavily on e-commerce for its transaction. As a part of system security, it has introduced organisation’s security awareness manual. This step of the organisation can be classified under which one of the following categories of measures for a business?
(a) Preventive Vigilance
(b) Compliance
(c) Corrective
(d) Detective